Monday, July 19, 2010

We want your feedback!

We're always looking for ways to improve OneBusAway. To make giving your feedback easier, we've launched an IdeaScale feedback site:

You can go there to submit new ideas and features and vote for the ones that are most important to you. We will use ideas submitted at the feedback site to help guide future development for OneBusAway.

It's also important to understand that we take more than just votes into account when picking our next task. We'll balance the popularity of a suggestion along with the time it will take to implement and the value impact of the feature. We practice Value Sensitive Design, which means we try to consider the human value impact of any new feature we add to OneBusAway. We consider values a variety of values when evaluating a new feature:
  • rider efficiency
  • community
  • trust
  • privacy
  • dignity
  • safety
  • efficacy/accessibility/self-reliance
  • indirect stakeholder values (ex. driver safety)
New technology doesn't always benefit everyone equally, so we want to do our best to look at new features in a principled way.

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